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Information for Visitors

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Visiting Hours

General Visiting Hours

General visiting hours are from 11:00 a.m. – 8:00 p.m. daily. Extended visiting hours may be arranged at the discretion of the patient’s physician and the nursing supervisor. Visitors may be asked to leave a patient’s room during tests and treatments.

Intensive Care Unit Visiting Hours

We kindly ask that visitors are limited to two at a time inside ICU patient rooms unless special arrangements have been made with the patient’s nurse. Comfortable waiting areas are provided nearby. When visiting patients in the ICU, please follow these guidelines:

  • Only immediate family members or significant others are allowed to visit in the ICU.
  • Due to increased risk of infection, children under the age of 12 are not allowed to visit.
  • Please limit visits to 10 -15 minutes.
  • To protect the privacy of all of our patients, please do not visit in the ICU hallways.

Visitor Parking

Free parking is located near all of the hospital entrances.

Visitor Waiting Areas

The hospital provides spacious and comfortable lobbies and family waiting areas throughout the facility. Vending machines offering a wide range of snack foods are located in the Cafeteria on the first floor. Wireless Internet access is available through out the hospital, including in family waiting areas, patient rooms and the Cafeteria.


Our Cafeteria is located on the first floor and is open daily providing a wide range of healthy selections for breakfast and lunch including daily hot entrees, a salad bar, grill and a variety of desserts. Hours vary by season.

Chapel & Pastoral Care

At St. Luke’s Medical Center, we believe that spiritual care is a vital part of the healing process and that it can help connect patients and their families to valuable sources of inner strength during times of illness and medical crisis. Our spiritual care program is available to people of all faiths and to those with no formal religious affiliation.

Our chaplain is available for prayer and counseling; to help families clarify ethical dilemmas about medical treatment plans and withdrawal of life support, to provide emotional and spiritual support for dying patients and their loved ones and to provide comfort to patients and families when there is a need.

St. Luke’s Medical Center has many volunteer chaplains representing a variety of faiths to care for our patients providing pastoral care, counseling and sacraments. If you would like to receive a visit from one of our hospital chaplains, please notifiy the patient’s nurse or doctor. Only hospital staff with direct knowledge of the patient’s condition must call. The church office staff will ask several questions to evaluate the patient’s needs and condition.

Our Chapel

Our beautiful chapel is located on the first floor near the main lobby and open 24 hours a day, 7 days a week for patients, visitors and staff. The chapel also may be reserved for memorial services.

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1800 E. Van Buren Street
Phoenix, AZ 85006

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